Chip Conley shares the story of how he was approached by the founding team of Airbnb, that wanted him to help turn their growing tech startup into an international giant as their Head of Global Hospitality and Strategy. It sounded good. But Chip was an “old-school” hotel guy and had never used Airbnb, was 52 years old, never worked in a tech company, didn’t code, was twice the age of the average Airbnb employee, and, after running his own company for well over two decades, he’d be reporting to a smart guy 21 years younger than him. He was a little intimidated. But he took the job. This is what he learned.